 |
| Labor Category Descriptions |
|
| Commercial Job
Title: |
|
Network
Technician |
|
| Minimum / General Experience: |
|
Three years experience supporting a routed/switched
multi-protocol network; skilled in writing process scripts; must be
proficient with Microsoft networking concepts |
|
| Functional Responsibility: |
|
Monitors network using provided tools to ensure proper
operation and security; prepares and maintains necessary network
documentation which includes, but is not limited to, configuration
information, physical diagrams, logical diagrams, cross-connect
tables, baseline traffic tables, and disaster recovery procedures;
works with other IT staff in solving performance and connectivity
problems; designs and coordinates changes to the network
infrastructure; stays current on router and other networking device
updates and operation recommendations to keep network tuned and
available |
|
| Minimum Education: |
|
2-year degree in a technical discipline and an intimate
knowledge of network concepts |
|
| Commercial Job
Title: |
|
Systems
Technician |
|
| Minimum / General Experience: |
|
Three years experience supporting a complex network of
computer systems using Windows and/or Unix-based operating systems;
skilled in writing process scripts; must be proficient with
Microsoft, LINUX, or Unix networking concepts |
|
| Functional Responsibility: |
|
Monitors networked computers using provided tools to
ensure proper operation and security; prepares and maintains
necessary system documentation which includes, but is not limited
to, configuration information, physical diagrams, logical diagrams,
baseline performance tables, and disaster recovery procedures; works
with other IT staff in solving performance and connectivity
problems; designs and coordinates changes to the computer systems
infrastructure; stays current on operating system updates, patches,
and operation recommendations to keep computers tuned and
available |
|
| Minimum Education: |
|
2-year degree in a technical discipline and an intimate
knowledge of computer and operating systems |
|
| Commercial Job
Title: |
|
Web Technician |
|
| Minimum / General Experience: |
|
Three years experience working with Internet technology;
skilled in writing server process scripts; must be proficient with
Microsoft, LINUX, or Unix-based web servers |
|
| Functional Responsibility: |
|
Monitors and maintains world wide web systems and
software using provided tools to ensure proper operation and
security; prepares and maintains necessary system documentation
which includes, but is not limited to, configuration information,
physical diagrams, logical diagrams, baseline performance tables,
and disaster recovery procedures; works with other IT staff in
solving performance and connectivity problems; designs and
coordinates changes to the web servers; provides technical
assistance leading to resolution of customer problems and concerns.
Ascertains need for services, identifies problems, determines basis
of complaints and other matters of concern from the user community
and recommends practical and rational improvements; carries out
other assignments in furtherance of customer relations |
|
| Minimum Education: |
|
2-year degree in a technical discipline and an intimate
knowledge of Internet applications and hosting services |
|
| Commercial Job
Title: |
|
Associate Network
Engineer |
|
| Minimum / General Experience: |
|
Five
years of general experience in data communications and networking
including two years of demonstrated specialized experience;
supervises up to five other engineers; designs routed/switched
multi-protocol network; skilled in writing process scripts;
proficient with Cisco (CCNA) or similar network
infrastructures |
|
| Functional Responsibility: |
|
In
addition to description of Network Technician - prepares and
maintains necessary network documentation which includes, but is not
limited to, configuration information, physical diagrams, logical
diagrams, cross-connect tables, baseline traffic tables, and
disaster recovery procedures; works with other IT staff in solving
performance and connectivity problems; designs and coordinates
changes to the network infrastructure; stays current on router and
other networking device updates and operation recommendations to
keep network tuned and available; assists in preparing scenario for
workload simulation; evaluates network performance under various
load/stress levels and identifies areas to be redesigned if
necessary; assists in conducting performance evaluations under
workload conditions, and recommends any necessary corrective
actions, assists in evaluating capacity of LAN's and engineering and
planning activities for future requirements |
|
| |
|
And/Or: Monitors data communications network
to ensure that network is available to all system users and resolves
data communications problems; first level telephone support in
resolving data communications problems; monitors modems and display
screen of terminal to mainframe computer to detect error messages
that signal malfunction in communications software or hardware,
trains staff and users to use equipment |
|
| Minimum Education: |
|
BA/BS in Computer Science, Engineering Mathematics or
related field |
|
| Commercial Job
Title: |
|
Systems
Engineer |
|
| Minimum / General Experience: |
|
Five
years of general experience in computer networking including two
years of demonstrated specialized experience and one or more
computer certifications (i.e. MCP, MCSE, A+, Sun Certified System
Administrator); supervises up to five other engineers; designs
moderately complex multi-protocol computer network; skilled in
writing process scripts; proficient with Microsoft, Linux or
Unix-based networked systems |
|
| Functional Responsibility: |
|
In
addition to description of System Technician - analyzes complex
systems and subsystems to enhance overall system operations, gathers
information from users, defines work problems, assists in the design
of system or computer programs, and implements procedures to resolve
the problems. Assists in the development of specifications to enable
computer programmers to prepare required programs, analyzes method
of approach, analyzes data, prepares findings, compares
alternatives, prepares specifications for programs and orients users
to new systems |
|
| Minimum Education: |
|
BA/BS in Computer Science, Engineering, Mathematics or
related field |
|
| Commercial Job
Title: |
|
Programmer / Web
Programmer |
|
| Minimum / General Experience: |
|
Four
years as general systems programmer/analyst including two years of
demonstrated specialized experience (i.e. C++, Java, Visual Basic,
Cobol) |
|
| Functional Responsibility: |
|
Develops program specifications for application software
development under general supervision; defines program logic,
performs coding, tests and debugs programs; prepares system and
program specifications and documentation including report formatting
and design, record layouts, screen layouts and algorithms;
implements modifications to existing systems; documents program and
system logic; defines and designs data capture forms, data
conversion procedures, data validation/correction steps and database
definition tables |
|
| Minimum Education: |
|
BA/BS in Computer Science, Engineering, Mathematics or
related field |
|
| Commercial Job
Title: |
|
Senior Systems
Engineer |
|
| Minimum / General Experience: |
|
Ten
years of general experience in computer networking including five
years of demonstrated specialized experience and one or more
computer certifications (i.e. MCP, MCSE, A+, Sun Certified System
Administrator); supervises up to five other engineers; designs
moderately complex multi-protocol computer network; skilled in
writing process scripts; proficient with Microsoft, Linux or
Unix-based networked systems |
|
| Functional Responsibility: |
|
In
addition to description of Systems Engineer - develops and modifies
complex systems and subsystems to enhance overall computer networked
system operations; applies analytical techniques when gathering
information from users, defining work problems, designing a system
of computer programs, and developing procedures to resolve the
problems; develops complete specifications to enable computer
programmers to prepare required programs; analyzes methods of
approach; reviews task proposal requirements, gathers information,
analyzes data, prepares project synopses, compares alternatives,
resolves processing problems, coordinates work with programmers, and
orients users to new systems |
|
| Minimum Education: |
|
BA/BS in Computer Science, Engineering, Mathematics or
related field |
|
| Commercial Job
Title: |
|
Senior
Programmer |
|
| Minimum / General Experience: |
|
Six
years as general systems programmer/analyst including four years of
demonstrated specialized experience (i.e. C++, Java, Visual Basic,
Cobol) |
|
| Functional Responsibility: |
|
In
addition to programmer description - consults with clients to
interpret and define their business requirements or problem areas
and uses technical expertise to provide solutions to clients' needs;
prepares program specifications, assists with the preparation of
user documentation and system implementation; analyzes, designs,
develops, implements and maintains client server applications over
distributed networks and related protocols for various systems;
converts and/or ports fully developed code over to other platforms
using different processor architectures or operating systems;
supervise up to 5 programmer/analysts and other technical personnel
on assigned work |
|
| |
|
And/Or: Plans, develops, tests and documents
computer programs, applying knowledge of programming techniques and
computer systems; evaluates user request for new or modified program
to determine feasibility, cost and time required, compatibility with
current system and computer capabilities; consults with users to
identify current operating procedures and clarify program
objectives; formulates plan outlining steps required to develop
program, using structured analysis and design; submits plans to user
for approval |
|
| Minimum Education: |
|
BA/BS in Computer Science, Engineering, Mathematics or
related field |
|
| Commercial Job
Title: |
|
Senior Web
Programmer |
|
| Minimum / General Experience: |
|
Six
years of experience developing and programming in object oriented
languages (Java, C++, Visual Basic). Knowledge of object oriented
design techniques (UML), automated unit testing and agile
methodologies are also desirable. Skills and Knowledge: Java, XML,
SOAP, UDDI, Visual Basic, SQL, HTML, Oracle database, Rational Rose
and UML |
|
| Functional Responsibility: |
|
In
addition to programmer description - designs and programs back end
Java, JSP, or XML applications; develops classes and objects that
will be re-usable across multiple systems; configures new sites
using existing back end engines, creates deployment plans for full
sites or projects; creates, deletes and administers back end
application servers on server engine; understands and communicates
to management and customers the overall architecture, functionality,
and data flows of existing sites; executes basic database
manipulations and queries from either command line within source
code, hosts design and code reviews and walkthroughs of own programs
and test plans; interacts with customers, business partners and
management, protects company confidentiality |
|
| Minimum Education: |
|
BA/BS in Computer Science, Engineering, Mathematics or
related field |
|
| Commercial Job
Title: |
|
Network
Engineer |
|
| Minimum / General Experience: |
|
Seven years of general experience in data communications
or computer systems including four years of demonstrated specialized
experience, includes: supervision, design methodologies, and design
tools |
|
| Functional Responsibility: |
|
In
addition to Associate Network Engineer description - designs,
configures, tests, implements and maintains telecommunications and
LAN operation support activities and supports application
programmers; provides technical support in evaluating and resolving
network and processor problems; responsible for the design,
configuration and implementation of Local and Wide Area Networks
(LANs/WANs); evaluates network performance using hardware and
software diagnostic tools; participates in planning and installation
of new networks and ADP hardware; evaluates network changes for
operational impact; assists with implementation planning of LAN/WAN
and data communications services between LANs, microcomputers,
minicomputers, hosts, front-end processors and remote terminal
devices |
|
| Minimum Education: |
|
BA/BS in Computer Science, Engineering, Mathematics or
related field |
|
| Commercial Job
Title: |
|
Senior {Discipline}
Consultant |
|
| Minimum / General Experience: |
|
Twelve years of general experience in information
systems, including 7 years of specialized experience providing
state-of-the-art solutions in information systems
technology |
|
| Functional Responsibility: |
|
In
addition to Senior Systems or Network Engineer description -
provides expert services and leadership in specialized technical
areas; provides expertise on an as-needed basis to all assigned
tasks; provides expert advice and assistance in state-of-the-art
hardware, software, and telecommunications; coordinates with
management and technical personnel to ensure that problems are
properly defined and that the solution developed will satisfy the
customer's requirements |
|
| Minimum Education: |
|
MA/MS in Computer Science, Engineering, Mathematics,
Business Management or equivalent or minimum |
|
| Commercial Job
Title: |
|
Principal
Engineer |
|
| Minimum / General Experience: |
|
Twelve years of general experience in information
systems, including seven years of specialized experience providing
state-of-the-art solutions in information systems
technology |
|
| Functional Responsibility: |
|
In
addition to Senior Systems or Network Engineer description -
responsible for overall application systems design, balancing
optimization of application access with resource utilization factors
as well as tracking and managing the change of data within the
overall architecture; focuses primarily on document requirements and
business understanding for data, workflow, logical processes,
hardware and operating system environment, interfaces with other
systems, internal and external checks and controls, and outputs;
primary driver behind defining data ownership responsibilities as
well as identifying and managing data owners and data
classification; required to use architecturally defined standard
tools to document the flow of information and data |
|
| Minimum Education: |
|
MA/MS in Computer Science, Engineering, Mathematics,
Business Management |
|
